Human-Centered Digital Readiness and Internal Control for Strengthening Public Sector Accountability: A Conceptual Dataset-Based Review
DOI:
https://doi.org/10.62201/1e36a022Keywords:
Digital Governance, Digital Readiness, Internal Control, Public Accountability, Risk Aware GovernanceAbstract
Public institutions increasingly rely on digital technologies to manage transactions, deliver services, and support administrative decision-making. However, digital transformation alone does not ensure public accountability. This conceptual paper proposes a human-centered framework integrating digital readiness and internal control to strengthen public sector accountability. The study adopts a conceptual dataset-based review by synthesizing evidence from ten selected Data in Brief articles covering e-government readiness, public sector accounting readiness, corporate governance, corruption risk assessment, audit reporting, tax compliance, governance indicators, and public data management. Rather than statistically reanalyzing the datasets, the study examines how these articles conceptualize and connect key governance constructs. The synthesis indicates that digital readiness enhances organizations' capacity to utilize digital systems and interpret risk-related information, while internal control provides the mechanisms for authorization, monitoring, documentation, and regulatory compliance. Together, these complementary capabilities support a human-centered, risk-aware digital governance framework that strengthens transparency, accountability, and organizational resilience.
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